Privacy

The type of personal information we collect

We currently collect and process the following information:

• Callsign
• Name
• Email
• Password (hashed, not stored in plain text)
• Mobile phone number (optional)
• Biography (optional)
• Links to your social media profiles (optional)
• QRZ Credentials (optional)
• Clublog Credentials (optional)
• LoTW Credentials (optional)
• eQSL Credentials (optional)
• HamQTH Credentials (optional)
• CQRLOG Credentials (optional)
• HRDLOG Credentials (optional)

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you for one of the following reasons:

• to create your online account and profile on station-master.online
• to access your QRZ logbook via their API
• to send you transactional notifications and alerts

We use the information that you have given us in order to provide amateur radio related services via station-master.online and station master desktop.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• (a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
• (b) We have a contractual obligation.
• (c) We have a legal obligation.
• (d) Legitimate interest.

How we share your personal information with third parties

We may share your information with the following third parties to provide and improve our services:

• QRZ.com: To access and sync your logbook data via their API.
• Clublog.com: To allow you to sync your logbook data.
• LoTW (Logbook of The World): To sync your logbook data.
• eQSL: To sync your logbook data.
• HamQTH: To sync your logbook data.
• CQRLOG: To sync your logbook data.
• HRDLOG: To sync your logbook data.

We only share the necessary information required to perform these services. Your data will not be sold to third parties.

How we store your personal information

Your information is securely stored on dedicated Servers hosted by FastHosts.

We keep account profile data, login credentials and API keys for as long as your account remains in good standing. We will then dispose your information by permanently deleting it from our database.

Public Domain Information and Third-Party Data

Some of the information displayed on our platform is sourced from public domain and third-party logging platforms, including QRZ.com, HamQTH, POTA, and others. This information is displayed in good faith to enhance the user experience for system users. While we strive to ensure the accuracy of this information, we cannot guarantee its completeness or correctness. If you notice any discrepancies, please contact us so we can address them.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at complaint [at] station-master.online if you wish to make a request.

We are registered with the ICO.

Children's Privacy

Our platform is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we will take steps to delete that information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Breach Procedures

In the event of a data breach, we will notify the affected individuals and the ICO within 72 hours of becoming aware of the breach if it is likely to result in a risk to the rights and freedoms of individuals.

Third-Party Links

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at complaint [at] station-master.online

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk